Dear Canadian delegates,

As a follow up to our previous newsletter, this is to confirm that the Mobile World Congress 2020 has been cancelled by the event’s organizers, GSMA, because “the global concern regarding the coronavirus outbreak, travel concern and other circumstances make it impossible for the GSMA to hold the event”.

Hotel bookings

Please consult your records and contact your hotels and hosts to determine what reimbursements you may be able to receive. Your bookings are all subject to the terms and conditions that you agreed to when you made your individual arrangements.


Whether you purchased a refundable or a non-refundable ticket, contact your airline or your travel agency to determine what reimbursements your are entitled to and how to proceed to receive your refund.

Free passes from #CanadaMWC team

Rest assured that we will cancel on your behalf the passes you obtained for free from us—your #CanadaMWC team.

Purchased MWC passes

For those of you that purchased passes from our partners, Tech West and Quebec, please get in touch with Kay Gardiner (Tech West) and Johanne Patoine (Ministère de l’Économie et de l’Innovation Québec), both of whom are copied herein.


Again, we will take care of cancelling on your behalf your participation in all the events at MWC 2020 that we were hosting:

Meeting with Trade Commissioners

Many of you had booked a time to meet with some of our Trade Commissioners located in your target markets. Although the Congress has been cancelled, the Trade Commissioners will be notified of your interest. You will be able to speak with them directly to discuss your needs and how they can best help you navigate your market of interest and ensure your success.

Exhibitors and booth reservations via GSMA

Some of you were participating as exhibitors and, as such, had booked booths, meeting rooms and other services directly from GSMA. We encourage you to look into the terms and conditions that you agreed to with GSMA but, regardless, to contact them directly to see what can be done.

See you next year!

We know that, for many of you, this cancellation represents a significant loss of opportunities, not to mention time and money. It really is an unfortunate turn of events but we hope you will be able to refocus your exporting efforts in order to continue to pursue introductions and opportunities on the world stage. We will most certainly send you an invitation to join the Canadian delegation in Barcelona for MWC 2021. See you then!